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Problem being addressed:

State-owned Covid helpline numbers are breaking down under the burden of calls coming from all corners. There is a gap for a IVR and Telemedicine helpline that could effectively triage Covid-19 cases, assess risk, and play a crucial role in reducing the burden on healthcare system

Unique solution:

Project StepOne powers state helpline numbers through a scalable network of existing cloud telephony, queuing systems and a network of doctors on call. Data generated from the IVR also provides valuable input to state administration on how and where to mobilize healthcare resources.


Raghavendra Prasad (Co-founder, Qikwell), Subhadeep Mondal (Co-founder, Pregbuddy), Rahul Gupta (Investor, Times Internet), Ganesh Chithambalam (Founder, Recotap)